Delivery & Returns

DELIVERY & RETURNS


We take the delivery and handling of all our products very seriously

We have two delivery services guaranteed to get your items to you by the next working day.

Next Day AM delivery

Our Next Day AM delivery service guarantees items will be delivered before 9.30am to 99% of the UK, on all orders placed before 4pm the previous day. This service offers outstanding value and complete peace of mind - saving you both time and money.

Standard Next Day delivery

Our Standard Next Day delivery service guarantees items will be delivered next day to 99% of the UK by 4pm on orders placed before 4pm the previous day. All orders received before 3pm (12 noon for pallets) Monday to Friday, subject to availability, will be despatched using this service. Every effort will be made to despatch urgent orders after this time.

We also offer the option of specified time and Saturday deliveries. These can be arranged subject to an additional fee.

Deliveries to some parts of Scotland and Ireland will incur surcharges. Prices are available on request.

Although we take care to select only the most reputable carriers, please note all of these delivery options are subject to the operational performance of the carrier. We cannot accept any responsibility or liability whatsoever for any carrier's late delivery.

Please note: individual parcel weights are limited to 30kg. A pallet rate is available for larger consignments. Prices are available on request.
No returns can be accepted for credit unless previously agreed. Software programs may not be returned under any circumstances unless they are not what you ordered, and then only if the security seal has not been broken.

We may charge 30% of invoice value or a minimum of £10 on Goods "not wanted" or "incorrectly ordered". This will not apply to bespoke or specially ordered items. All Goods returned for these reasons must be notified to us within three days of receipt and returned to us within 30 days of the original invoice date, undamaged and in their original packaging. Relevant British Standard precautions must be taken by you for the return of Goods classified as a "static sensitive device".

You will bear all the costs of returning any Goods.

Hardware

Copper Interconnect

Fibre Interconnect

Consumables & Tools

Customised Fabrication

Have a question?

A selection of branded products currently available

Our accreditations